Role Overview
The Network Infrastructure Team Lead has responsibility for the operation and maintenance of the Gazprom Marketing & Trading (GM&T) LAN, WAN, security and telephony infrastructure.
The jobholder will lead a team of highly skilled network administrators and will be responsible for all aspects of the network infrastructure from technology and process perspectives, including:
- Design;
- Implementation;
- Documentation;
- Support and Maintenance;
The jobholder will also be responsible for writing purchase justifications, making presentations to users in complex topics and interacting positively at all levels of the business.
The Network Infrastructure Team Lead will provide a team leadership role as well as being ‘hands-on’ as and when required.
Duties and Responsibilities
Key Deliverables High Level:
- To design, implement, document, support and maintain LAN, WAN, security and telephony infrastructure that supports the requirements of the business from a performance and availability standpoint;
- To ensure appropriate use of technology and to constantly consider more effective and efficient technologies and processes.
Functional:
The Network Infrastructure Team Lead is responsible for the successful operation of the associated infrastructure, which will include:
- Build, configuration, documentation and administration
- Owning and troubleshooting technical issues;
- Monitoring and management of all aspects of technology associated with this role;
- Capacity planning of network requirements;
- Creation of documented procedures;
- Monitoring and patching of server infrastructure;
- Evaluation of new technologies and processes;
- Other duties as agreed with the Technical Operations Manager;
Team:
- Leading a team of highly skilled engineers in a fast paced, demanding environment;
- Performance management including setting and reviewing Key Performance Indicators (KPIs);
- Developing the skills and experience of the team;
- Recruitment and selection of staff as appropriate;
- Prioritisation and allocation of resources.
Person Specification
Technical Experience:
- Experience of supporting Cisco switching and routing infrastructure supporting high end, active:active data centres including 6XXX and 7XXX chassis’;
- Cisco firewalls and remote access technologies;
- Cisco Network Access Control;
- Wireless LAN infrastructure;
- RSA SecurID;
- VPN and MPLS WAN Technologies;
- Monitoring tools such as Cisco LMS and Observer;
- A range of telephony infrastructure including IP and SIP based systems including video conferencing and telepresence;
- Cisco Load Balancing and Wide Area Acceleration technologies;
- Trading telephony systems such as dealer boards and voice recorders;
Business:
- Substantial experience of supplier interaction at all levels (pre-sales, sales, technical support, etc);
- Experience of writing purchase justifications, decision analyses and hardware/software specifications;
- Relevant experience of the financial or energy sector preferred.
Behavioural and Attitudinal:
- Willing to take ownership and responsibility of projects and issues;
- Honesty and Integrity;
- Has a can-do attitude;
- Strong interpersonal and communication skills;
- Strong time management and the ability to prioritise;
- Diligent and reliable;
- Ability to work as part of a team and individually;
- Ability to work under pressure;
- Is able and willing to take the initiative;
- Constantly looks for ways to improve technologies, systems and processes;
- Accepts that the role will require, on occasion, anti-social hours to be worked.
Qualifications:
- Degree level education in computer science or a related discipline;
- Technical certification to CCNA or above.
Relationships
Internal:
- Within the Company (all levels of Management);
- Across the IT Team and within the Technical Operations Department;
External:
- With external suppliers;
- With contract staff resources.